Home About Us

About Us

Who We Are

Rakuten Fintech Vietnam team forming RFV on the beach
01

We are a subsidiary company of Rakuten Card Co., Ltd., one of the biggest Credit Card companies in Japan. Our main mission is to contribute to Fintech business growth as well as Rakuten Card from a system point of view.

02

We are ONE TEAM to achieve the same high business goal though there is physical distance between Vietnam and Japan. We believe we can contribute to business growth with our technical skill and one team mind.

Welcome to our company! We hope you enjoy your RAKUTEN life!!!

03

To contribute to business, we must understand not only business and system processes, but also the importance of establishing a good relationship with the Japan team — built on "mutual understanding" and "mutual trust."

Company Information

Company Name
Rakuten Fintech Vietnam Co., Ltd.
Head Office
Ho Chi Minh City, Vietnam
Address
24th–25th Floor, A&B Tower, 76A Le Lai Street, Ben Thanh Ward, Ho Chi Minh City 700000
Representative
Ishihara Hiroaki, General Director
Date of Establishment
October 12, 2021
Ownership
Rakuten Card 100%
Business Domain
Fintech / Credit Card Systems / Payment Infrastructure

Message from the Director

Ishihara Hiroaki, General Director
Ishihara Hiroaki
General Director, Rakuten Fintech Vietnam

At Rakuten Fintech Vietnam (RFV), we understand the importance of contributing to the growth of Rakuten Fintech's business through providing products, services, system development, and operation.

Moreover, we also recognize the significance of individual growth. We believe that the success of our team is directly linked to the personal development of our members. That's why we continuously provide a wide range of opportunities and a supportive environment for our RFV members to enhance their skills and knowledge.

We firmly believe that RFV offers ample opportunities for career advancement, so let's join us and work together as ONE TEAM!!!

Rakuten Shugi

Brand Concepts

Brand Concepts represent values that we aim to realize through the businesses and other activities of Rakuten Group.

Empowerment
On a Mission: Empowerment

We believe that the only way for a business to grow over the long term is to contribute to the world so significantly that people can't imagine life without it. Our contribution to the world is empowerment, and our mission is to build a fair society by empowering individuals and companies to be successful in business and in life. The more people we can empower, the more completely we will fulfill this mission.

Integrity
Behave Ethically: Integrity

We believe that the means of pursuing a mission are as important as the ends. Rakuten Group is committed to conducting business with honesty, sincerity and dignity.

Professionalism
Prepare to Succeed: Professionalism

Though we have an important mission, unless we succeed in business we won't be able to contribute to society. To help each of us succeed, Rakuten Group has established the Five Principles for Success. By taking the initiative to prepare thoroughly and execute effectively, and by practicing the Five Principles for Success, we ensure our success.

Commitment
Complete Commitment: Get Things Done

We face intense competition. The importance of our mission requires us never to give up. When circumstances change, we adjust our plans so that we still accomplish our goals. Through a complete commitment to Get Things Done, we make continuous progress toward achieving that mission.

Solidarity
Solidarity: Succeed as a Team

Members of Rakuten Group come from a wide variety of backgrounds. Only when we work together can this diversity become an important source of strength. The employees of Rakuten Group form one big team. Through consistent teamwork, each member of our diverse team will realize his or her full potential and our entire organization will succeed.

Five Principles For Success

Rakuten Group has an unswerving commitment to building an egalitarian society by empowering individuals and companies to be successful in business and in life. The Five Principles for Success are designed to keep each of us on track, to ensure we make continuous progress toward our ultimate goals.

01
Always Improve, Always Advance
Principle 01
Always Improve, Always Advance

There are only two kinds of people in the world. Best Effort people are satisfied with the status quo; when they fail, they console themselves by saying "I did my best." Get Things Done people are absolutely committed to reaching their goals. With enough determination and effort — by being a Get Things Done person — you can achieve anything.

02
Passionately Professional
Principle 02
Passionately Professional

Rakuten is an organization composed of true professionals. Real professionals in any field — whether in sports, the arts, science, business or anything else — only reach the top because they have the self-discipline to develop and improve themselves continuously. Only by consistently working many times harder than our competitors can we consistently win.

03
Hypothesize → Practice → Validate → Shikumika
Principle 03
Hypothesize → Practice → Validate → Shikumika

Success in business depends on making and executing concrete specific action plans.

04
Maximize Customer Satisfaction
Principle 04
Maximize Customer Satisfaction

Rakuten is first and foremost a service company. We're proud to serve our customers and we ceaselessly seek to improve their experience.

05
Speed!! Speed!! Speed!!
Principle 05
Speed!! Speed!! Speed!!

The internet makes the window of opportunity for every small business. Accomplish in one month what it takes other companies a year to do, because we can only win by being many times faster than our competitors.

Security

Security at work is extremely important for Fintech companies because it protects assets, information, and employees — assuring business continuity, regulatory compliance, and a positive work atmosphere.

100% Office Work
100% Office work
Wear ID Badge
Wear ID badge
Fingerprint Authentication
Fingerprint Authentication
Security System
Security system

Compliance

In business, compliance means to comply with laws and regulations

society’s expectations internal rules and policies laws and regulations

Rakuten's Commitment to Compliance

We are committed to maintaining high ethical standards while conducting business with integrity.

We strive to adhere to the law, international rules, and internal regulations and fulfill our social responsibility as a global leader to empower people and society.

Visit Us

Visit Us
A&B Tower, Ho Chi Minh City

24th–25th Floor, A&B Tower
76A Le Lai Street, Ben Thanh Ward
Ho Chi Minh City 700000

Get Directions